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Difficult workplace conversations
From time to time all managers will need to face conversations which they anticipate will be difficult and they may feel unable to handle them. So this can lead to further problems arising if the original reason for the difficult conversation is not addressed. Difficult conversations often involve; poor performance issues unacceptable workplace behaviour such
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Are you a Generous Manager?
A client recently asked for some advice on buying gifts for treating staff and they don’t have a large budget but wanted to reward good performance. So this led me to reflect on how I have managed the tricky issues when I wanted to provide a Christmas gift for staff, praise staff for a job
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