training in kent

Managing Friends

Updated May 2020 (originally published in August 2019) You’ve just been promoted, hooray! You are now part of the management team and officially in charge of a team of your staff who were previously your peers, many who have become your friends. How do you handle it? This can be a tough one to navigate, …

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Do you have accidental managers in your business?

I am not being cheeky or derogatory, I know that they exist and once I was one! People that are promoted because they are good at their jobs, have technical expertise and experience. They are not necessarily good people managers. In my experience, managing people, learning the skills and art of delegation and effective communication …

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