tips for new managers

Mastering the Art of Managing Your Manager: Building a Productive Relationship

Introduction: In the business world, we have become accustomed to receiving guidance and direction from our managers. However, another skill, often lesser-known but important nonetheless is the ability to manage up. That is manage your manager. At first glance, it might sound counterintuitive at first, but cultivating a positive and collaborative relationship with them can …

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Team working together

Building Rapport

Don’t force it, keep working on it! I want to share this topic today, to help and guide you in building rapport. It was something I was thinking about after I met up with a friend for coffee recently. We started out as work colleagues but soon became good friends and maintained our relationship, long …

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The Hidden Team Members

“Understanding their contribution is paramount” This was a response a good friend and colleague Gill McKay. She said on a post recently in response to a question I posed about encouraging team members, enabling and supporting them. It is certainly no good banging the desk, demanding results, or shouting. These are all tactics that will …

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Get the Boss X Factor

The Boss lady X Factor

Earlier this year a colleague shared the really interesting  ‘McKinsey Podcast’. In it Tera Allas, shared her research on the impact of the relationship with our boss, the satisfaction on work and life in general. Thinking about the message logically, it should come as no surprise. The research says that more than 70 % of …

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Managing Staff Sickness

To manage sickness levels and keep absence from work down, you need to: Monitor absence levels to find out how much they are costing your business. Keep a record for each employee and monitor any emerging patterns. Absence costs the UK economy £17 billion a year in work falling behind schedule, damage to customer service …

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