manager training kent

Mastering the Art of Managing Your Manager: Building a Productive Relationship

Introduction: In the business world, we have become accustomed to receiving guidance and direction from our managers. However, another skill, often lesser-known but important nonetheless is the ability to manage up. That is manage your manager. At first glance, it might sound counterintuitive at first, but cultivating a positive and collaborative relationship with them can […]

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Get the Boss X Factor

The Boss lady X Factor

Earlier this year a colleague shared the really interesting  ‘McKinsey Podcast’. In it Tera Allas, shared her research on the impact of the relationship with our boss, the satisfaction on work and life in general. Thinking about the message logically, it should come as no surprise. The research says that more than 70 % of

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External Validation

Your Customers and Others – how it can define us Our recent review of External Validation models, in addition to our society need for others to ‘like’ what we are doing led us to an interesting article by psychologytoday. Elizabeth Thornton determined the role ‘mental models’ play in management, leadership and decision-making.  There are several

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