management training

Mastering the Art of Managing Your Manager: Building a Productive Relationship

Introduction: In the business world, we have become accustomed to receiving guidance and direction from our managers. However, another skill, often lesser-known but important nonetheless is the ability to manage up. That is manage your manager. At first glance, it might sound counterintuitive at first, but cultivating a positive and collaborative relationship with them can …

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Managing Friends

Updated May 2020 (originally published in August 2019) You’ve just been promoted, hooray! You are now part of the management team and officially in charge of a team of your staff who were previously your peers, many who have become your friends. How do you handle it? This can be a tough one to navigate, …

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Do you have accidental managers in your business?

I am not being cheeky or derogatory, I know that they exist and once I was one! People that are promoted because they are good at their jobs, have technical expertise and experience. They are not necessarily good people managers. In my experience, managing people, learning the skills and art of delegation and effective communication …

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